Hawaii Randy's Real Estate Opinions: Real Estate Ethics in Nutshell

Real Estate Ethics in Nutshell

Here is almost everything you need to know about real estate ethics:  Follow the Golden Rule.  Do unto others as you would want them to do unto you.

Yesterday I sat in an NAR ethics class.  I was somewhat surprised by how many agents did poorly on the quiz questions.  There was one question that I may have been one of the few out of over one hundred agents to get it right.

The question was if an agent calls on a listing and asks the expiration date, if the listing agent refuses to give that information can they contact the seller directly?  The answer is under the C.O.E., yes.  I knew that from discussions here on Active Rain. 

When dealing with ethics, you take the COE, the state law, the local COE and use the strictest one.  In this case there is an even higher authority.  I would never do it period.  I follow the golden rule.

As real estate professionals we should know the COE and the laws like the back of our hands.  When we come to a situation where we are not sure, consult your broker and always follow the Golden Rule.  If you are not sure it is most likely not OK.

In the end there are two agents on every transaction.  When you list a home for sale you are depending on other agents to help sell it.  When you have buyers you need to cooperate with other agents to find and get them in the home of their dreams.  So even if what you are doing meets the letter of the law or the COE, it may not meet the Golden Rule and it may hurt your reputation among other agents in the area and your clients.

 

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Randy L. Prothero, REALTOR®

Broker-in-Charge, ABR, AHWD, CRB, CRS, e-PRO, GRI, MRP, SFR

eXp Realty

Team Leader - "The Prothero Group"

Randy Prothero is well established as an expert in working with military / VA clients and first time home buyers.  His home seller's (listing) campaign is one of the most aggressive marketing programs in the area.  His luxury home listings sell faster and for more money.

Based out of Mililani, Hawaii. Randy services the island of Oahu (Honolulu County) Performs mediations and ombudsman services for the Board of Realtors.  To improve overall professionalism in his area Randy also offers classes for real estate agents. 

www.HawaiiRandy.comOahu (Honolulu County) Property Search  Hawaii Military Relocations

Comment balloon 75 commentsRandy Prothero • June 29 2008 12:22PM

Comments

Unfortunately when you throw money into the mix, right and wrong becomes cloudy to some people. The possibility of a deal gets them looking for any shred of a loophole.

What is the rationale behind the rule regarding the expiration date anyway, why should you have to divulge terms of a contract you have?

Posted by Terry Lynch (LAR Notary and Closing Services) about 10 years ago

The golden rule is the way I check myself on things, whether it's real estate, or my everyday life - it's a very good rule.

Posted by Hope Goss, Ventura Real Estate (Ventura Property Shoppe) about 10 years ago

Randy,

I think you are absolutely right. So, you yourself bring a situation, where COE would say yes, but you would not do it anyway. This is an interesting concept, as your Golden rule will work for you. So, when you say that every agent has to know "the COE and the laws like the back of our hands", I am not sure you do.

If you have a mechanism within you, it would be enough in 99% of the time.

BTW, if COE allows us to get the expiration date, why MLS would not show it? Not logical, but understandable.

Posted by Jon Zolsky, Daytona Beach, FL, Buy Daytona condos for heavenly good prices (Daytona Condo Realty, 386-405-4408) about 10 years ago

The gut feeling is what I go by....and I sleep very well....every night :)

Posted by Celeste "SALLY" Cheeseman, (RA) AHWD CRS ePRO OAHU HAWAII REAL ESTATE (Liberty Homes) about 10 years ago

Hi Randy,

Good post,  I teach some of the ethics courses and bring the Golden Rule into them.

All the best

Posted by Kevin O'Shea, White Plains, NY Real Estate (Coldwell Banker) about 10 years ago

Terry - Good point.  I have never had an agent ask that question, but if they do I will freely share the date.

Hope - You are so right it is the way we should all live our lives.

Jon - You make some good points.  The reason we should know the COE is because it may not always be logical as are some of the laws and the penalties for an honest mistake can be harsh.

Posted by Randy Prothero, Hawaii REALTOR, (808) 384-5645 (eXp Realty) about 10 years ago

Sally - If in doubt my personal code of ethics is as strict or stricter than the rules and laws.

Kevin - Gald to hear it, I can not imagine teaching ethics without the Golden Rule.

Posted by Randy Prothero, Hawaii REALTOR, (808) 384-5645 (eXp Realty) about 10 years ago

It's sad to see how people confuse the order of: what's ethical, what's legal and what's in their own interest.  Get one out of order and problems ensue; most wind up on the nightly news.  The Golden Rule still rules.  Thanks for the insightful post!

Posted by Howard Wilson (Wilson Than Real Estate) about 10 years ago

Howard - Thank you.  I hope the only way I ever make the nightly news is for something good.

Posted by Randy Prothero, Hawaii REALTOR, (808) 384-5645 (eXp Realty) about 10 years ago

I don't think ours has the same rule or at least I know it doesn't show the other agents the date...we can see it on our own listing but I doubt there are agents out there just looking to ask that question ...only the ones that are waiting to steal it away when it does and that's pretty lame if you ask me. I agree with the comment above...it doesn't make sense.

Posted by Neal Bloom, Realtor CRS-Weston FL Real Estate (eXp Realty) about 10 years ago

Good post, Randy. If you feel unsure about soomething...follow your gut instinct. It probably will not lead you astray.

Posted by Gary L. Waters Broker Associate, Bucci Realty, Fifteen Years Experience in Brevard County (Bucci Realty, Inc.) about 10 years ago

Randy,

You've got that right...The Golden Rule...Rules!

Posted by Monika McGillicuddy, Southern NH & the Seacoast Area (Berkshire Hathaway HomeServices Verani Realty) about 10 years ago

Neal - That rule must have been created by an attorney.

Gary - If you are unsure it is most likely not OK.

Monika - It works for me.

Posted by Randy Prothero, Hawaii REALTOR, (808) 384-5645 (eXp Realty) about 10 years ago

Randy, you are absolutely right. The "Golden Rule" also applies to the Fair Housing Law. Thanks for sharing.

Good Post!

Posted by Michael Setunsky, Your Commercial Real Estate Link to Northern VA about 10 years ago

Randy.  I don't know about Hawaii, but there is no need for two agents on every transaction here.

One agent can represent either a buyer or seller and give custodial care to an unrepresented buyers or seller.  One agent, two consumers, one transaction. 

Of course, if both parties wish to be "represented. . . . . ."

Posted by Lenn Harley, Real Estate Broker - Virginia & Maryland (Lenn Harley, Homefinders.com, MD & VA Homes and Real Estate) about 10 years ago

Randy - I had the very exact experience when I attended my ethics class a little over a month ago. It's just amazing. Have a great day my friend.

Posted by George Tallabas, Idaho Real Estate (RE/MAX Advantage) about 10 years ago

Michael - That is so true.

Lenn - That is the rule here also.  It is the exception though.

George - You do learn a lot of things by watching and listening to the class members.  That is a good example of why I prefer not taking them online.

Posted by Randy Prothero, Hawaii REALTOR, (808) 384-5645 (eXp Realty) about 10 years ago

that is a very worthy outlook. I always treat everyone as I would like to be treated. Unfortunately there are a lot of our peers out there that don't believe this. Hawaii is lucky to have you,

Posted by Ray Henderson (Weichert Realtors' Northeast Group) about 10 years ago

It is interesting to me that we have come into a world where "ethics" are a required topic for all REALTORS(R).  Sad but True!

Posted by Steve Homer (The HBH Group (Keller Williams affiliate)) about 10 years ago

I agree with you, I would never try to take a listing from another agent while they have it listed.  I can't imagine why any agent would want to call a listing agent and find out when there listing expiries. 

  

Posted by Mindy & Jay Robbins, Expect Excellence from Robbins Real Estate (Robbins Real Estate) about 10 years ago

I think your advice to follow the golden rule is wonderful. But some people will do whatever they have to for me. My mom always said "What goes around comes around" so I am with you - Follow the Golden Rule.

Posted by Teresa McDonald, ABR, Florence and Lake City SC Real Estate (EME Realty) about 10 years ago

Randy, I absolutely agree.  You are 100% right on the mark. 

Posted by David Matney, Omaha, NE Real Estate | Omaha, NE Homes For Sale (BHHS - Ambassador Real Estate) about 10 years ago

Wow, a lot of responses.  But you're not going to get any from the ones not following the "golden rule".  But they probably aren't spending any time on AR either......... If only everyone would wake up and follow the same rules......How lovely things could be.........

Posted by Linda Coen-Cushman (Coen-Cushman Real Estate, LLC.) about 10 years ago

Our MLS does show the date but does not allow you to do a search using the Xdate as criteria.  There are a plenty of agents who start marketing to "about to expire" listings. 

Posted by Joe Virnig, No Ordinary Joe (RE/MAX Gold Coast REALTORS, Ventura County, California) about 10 years ago

The golden rule and some basic communication skills would go a long way.  I find often just discussing things and listening to both side, resolves most issues.

Posted by Joan Whitebook, Consumer Focused Real Estate Services (BHG The Masiello Group) about 10 years ago

Randy- And in some cases, "Do unto others Better than they do unto you"....just because someone else doesn't do what's right doesn't mean we have to fall into the same behavior. 

Posted by Kathy McGraw, Riverside County CA Real Estate (CELLing Realty) about 10 years ago

Thanks, Randy -- appreciated the post.

Li

Posted by Li Read, Caring expertise...knowledge for you! (Sea to Sky Premier Properties (Salt Spring)) about 10 years ago

Randy~

I subscribe to your BLOG because you always remind me of things-important...like the Golden Rule, and being attentive to the professional practice of real estate. THX!

Posted by . 4Terra Land Brokers .. 828-776-0779 Asheville NC, What's Most Important to YOU? Call(828)-776-0779 ( REAL ESTATE RESOURCES & NETWORK ) about 10 years ago

Living by the golden rule is really the smart way to live in the long run. Brings more friends, more business, more sound sleep at night.

Posted by Sarah, John Rummage, Love Being Realtors® in the Nashville TN Area! (Benchmark Realty LLC, Nashville TN 615.516.5233) about 10 years ago

this is how I do my business...by the golden rule-I am nice to everyone and I try to do the right thing always.

Posted by Michael Shankman, Selling Las Vegas 702-498-3383 (Award Realty) about 10 years ago

Thanks!

Always Follow the Golden Rule! :)

Tom Davis

World Class Delaware Realtor

Posted by Tom Davis, FREE Delaware Homes Search!, $$ Save $$ - Find Homes! Delaware Realtor (Harrington ERA,DE Homes For Sale, $$ Save $$ Buy Today !) about 10 years ago

Randy,

It all comes down to putting one's head on the pillow at night.  Sure is easier to sleep if we follow that Golden Rule.

Posted by Diane Bell, Hilton Head Real Estate, Bluffton (Charter 1 Real Estate, Hilton Head, Bluffton, SC) about 10 years ago

Randy - The Golden Rule seems to fit in everything we do in our business, and elsewhere. And it's so much easier to keep in mind that some of the COE stuff that is so often open to interpretation. I imagine the question you reference generated a great deal of discussion - it certainly did in the class I took last year.

Jeff

Posted by Jeff Dowler, CRS, The Southern California Relocation Dude - Carlsbad (Solutions Real Estate ) about 10 years ago

Randy you can never go wrong by following the "Golden Rule".  The problem seems to be with people who expect everyone to follow the "Golden Rule" when it comes to them, but somehow they think that they are some kind of exception to the rule and do not need to follow it.

Posted by George Souto, Your Connecticut Mortgage Expert (George Souto NMLS #65149 FHA, CHFA, VA Mortgages) about 10 years ago

Well said to many time greed gets in the  way of the golden rule.

Posted by Terry & Bonnie Westbrook, Westbrook Realty - Grand Rapids Forest Hills MI Re (Westbrook Realty Broker-Owner) about 10 years ago

Randy~ Following the golden rule is something that some people have a hard time with. 

I couldn't imagine NOT following it! 

I don't really get the answer that you HAVE to disclose your listing's expiration date if a realtor asks for it?  Why and what is the point????   

Posted by Vickie McCartney, Broker, Real Estate Agent Owensboro KY (Maverick Realty) about 10 years ago

Randy,  wise words.  I like the simple rules the best.  You know they won't change with a new update of the code.

Posted by Tim Maitski, Truth, Excellence and a Good Deal (Atlanta Communities Real Estate Brokerage) about 10 years ago

Great post Randy! Just think how simple life would be if everyone lived by the GOLDEN RULE!!

Posted by Teresa Harris, Denver . Lake Norman . Charlotte (Lake Real Estate, LLC) about 10 years ago

Randy - I agree that building our business by the Golden Rule is really the only way to go.  I have tried to do this since I started in early 1997, and it has served me well.

Posted by Jason Crouch, Broker - Austin Texas Real Estate (512-796-7653) (Austin Texas Homes, LLC) about 10 years ago

Randy, here in the Sacramento area the expiration date is right in the MLS. This could be avoided if your MLS system would just have that as an entry item. It is required here. The Golden Rule is left for other avenues and I agree should always be followed.

Posted by Gena Riede, Real Estate Broker - Sacramento CA Real Estate (916) 417-2699 (Riede Real Estate, Lic. 01310792) about 10 years ago

Randy, how can anyone go wrong with the Golden rule? A great foundation for doing the right thing.

Posted by Gary Woltal, Assoc. Broker Realtor SFR Dallas Ft. Worth (Keller Williams Realty) about 10 years ago

The "golden rule" is fine for friends, but I think I'd rather behave as a businessman, and that rule is "Maximize Profit".  Naturally poor ethics would likely hurt profits in the long run, so the two are entertwined.  But personally, I'd rather a good business strategy book than say, the bible to guide how I run my business, but that's just me.

Maybe I'm a horse of a purple color.  The last time I took the professional standards class, I recall scouring the code of ethics and SPECIFICALLY noting that clause in there and taking note that it was something that could be capitalized upon. 

I've had agents in my market express anger that I got their listing when it expired and I think THAT is poor business ethics.  If I lose a listing to another agent, I respect them and merely REFLECT...what did I do wrong?  Why did I lose it?  Did I want to?  etc.  This is the proper approach.  One should never get mad in business, it's a waste of energy and always a no-no in negotiation.

I would also point out, that if NAR says this is okay (to call a seller if an agent won't release info) then it IS clearly "ethical" and I have NOTHING against an agent who does it.  If I was in a bigger market, I would do it ALL DAY LONG.  What's the line from the movie Wallstreet?  "Greed is good, Greed works."  Well, not always but listen:  We're not here to be friends, it's good to get along with other agents, yes.  But frankly, if they get upset because you follow the NAR code of ethics and call their seller because they were avoiding telling you info that BY ALL RIGHTS IS YOURS TO KNOW, then they should do something else for a living, they don't belong in ANY business, IMO.

Just my two cents :)

Posted by Brendan Murphy, Broker, CRS, GRI, ASP, e-Pro (Raving Real Estate) about 10 years ago

Also, for those who keep asking "WHY?" it's pretty obvious folks:

Don't you work expireds???  One would want to know the date a listing expires so they know when they are allowed to call the seller and swoop in and take the listing :)

I also think, if I remember that part of the Code correctly, that if that agent refuses to tell you the expiration date, and you thus ETHICALLY call that seller, you can also negotiate a contract which begins on the day of expiration....

Again, a VERY valuable bit of knowledge in a big city.  I think only small-town agents would have a beef with this.  But I notice everyone is ignoring the obvious:  What about that agent that REFUSES to tell you something you have a RIGHT to know????  How are they behaving?  I think they deserve it, if they are so afraid and lack confidence in their service that they won't tell you, good for the agent that goes ahead and calls the seller.  That's how I see it, and I'm used to being in the minority, but hey, at least NAR agrees with me :)

Posted by Brendan Murphy, Broker, CRS, GRI, ASP, e-Pro (Raving Real Estate) about 10 years ago

If you uphold your values they will speak volumes both for you and about you.

Good Luck and Sell Well!

Posted by Allison Stewart, St. Cloud Fl Realtor, Osceola County Real Estate 407-616-9904 (St.Cloud Homes ) about 10 years ago

The only problem I have with the Golden Rule is that different people have different standards about what they would and would not mind other people doing to them.  I like it spelled out more clearly than that.  Great idea, though!

Posted by Emily Lowe, Nashville TN Realtor (The Lipman Group | Sotheby's International Realty) about 10 years ago

Ray H. - Thank you.  If you treat others the right way you will definitely win in the end.  The top professionals in your area will gravitate towards you and you clients.

Steve H. - Our politicians are also required to take an ethics class.  The plus is we get to refresh on the laws.  The sad truth is you can not teach ethics.  You either have them or you don't.

Mindy & Jay - I have not had one do it yet, but I am sure there a re a few out there testing the edge of the envelope.

Posted by Randy Prothero, Hawaii REALTOR, (808) 384-5645 (eXp Realty) about 10 years ago

Teresa M. - That is always the best way.

David M. - Thank you

Linda C. - If they all followed the Golden Rule, we would have a lot less to write about.  LOL

Posted by Randy Prothero, Hawaii REALTOR, (808) 384-5645 (eXp Realty) about 10 years ago

Randy...GREAT POST.  Do unto others as you would want done unto you.  It is sometimes very scarry when I see who I have to deal with in this industry.

Posted by William Feela, Realtor, Whispering Pines Realty 651-674-5999 No. (WHISPERING PINES REALTY) about 10 years ago

Joe V. - I have a listing that we withdrew from the market.  We are bringing it back on in a few weeks.  I forgot to warn my client, he has had steady contacts from new agents trying to get his listing.

Joan W. - Good point, communications can head off a lot of problems.

Kathy M. - I always remember the saying, no one makes you feel or do anything.  Only you do.

Posted by Randy Prothero, Hawaii REALTOR, (808) 384-5645 (eXp Realty) about 10 years ago

Li - Thank you

janeAnne - Thank you for those kind words.

Sarah & John - Good point, sleeping well at night is a big part of this.

Posted by Randy Prothero, Hawaii REALTOR, (808) 384-5645 (eXp Realty) about 10 years ago

Michael S. - I have gotten business, simply by treating people I meet like they are the most important person in my life.  You never know if that scruffy person you meet is coming from work and is a potential home buyer.  Or of they have a family member or friend looking to buy or sell a home.

Tom D. - A winning plan.

Diane B. - I believe that.

Posted by Randy Prothero, Hawaii REALTOR, (808) 384-5645 (eXp Realty) about 10 years ago

Jeff D. - I remember a post from Broker Bryant several months back and it also stimulated a lot of discussion on that topic.

George S. - Those folks will always limit their growth.

Terry W. - That type of greed is short sighted.  They may come out ahead in the short term, but lose in the long run.

Posted by Randy Prothero, Hawaii REALTOR, (808) 384-5645 (eXp Realty) about 10 years ago

Vickie M. - If you refuse to disclose that, The COE allows the other agent to contact your clients directly.  It is easier to just give them the expiration date if they ask.

Tim M. - You are right, if they do not have ethics no class will fix that.

Jean G. - It would make life so much more pleasant.

Posted by Randy Prothero, Hawaii REALTOR, (808) 384-5645 (eXp Realty) about 10 years ago

Teresa H. - There would definitely be a lot less drama.

Jason C. - I find my life is much simpler as a result.

Gena R. - I am fine with it not being posted.  I have not had an agent call for the expiration date yet, but would give it to them if they did.  I personally would never ask another agent that question or call their client if they didn't give the date.  This an island, you reputation is everything.

Posted by Randy Prothero, Hawaii REALTOR, (808) 384-5645 (eXp Realty) about 10 years ago

Gary W. - You can't go wrong.

Brendan M. - That is a decision you have to make.  I would never do it.  There is a lot of other business I can go after.  I do not need to crowd the other agents in my market.  If I damage my relationship with them, it will hurt my clients.  I depend on my reputation and relationships with the other top agents in my areas to help sell my listings.

Brendan M. - So far I have not had one agent call and ask me for the expiration date.  If they did, I would give it to them.  I would also have no respect for that agent.

Posted by Randy Prothero, Hawaii REALTOR, (808) 384-5645 (eXp Realty) about 10 years ago

Allison S. - Thank you for the kind words.

Emily L. - The question is how do you want other people to feel about you?  That is really the point.  You conduct yourself how you want to be remembered.

William F. - I have run into a few.  They make interesting and educational blog posts for sure.  Fortunately they are the minority.

Posted by Randy Prothero, Hawaii REALTOR, (808) 384-5645 (eXp Realty) about 10 years ago

Randy, I am with you...I am not calling, Period!

Posted by Jeremy Blanton, Myrtle Beach REALTOR®- myrtlebeachhomesblog.com (Myrtle Beach Homes Blog) about 10 years ago

Randy, great post!  Following the Golden Rule is of the utmost importance when working with a client, another agent or the public-at-large.  Unfortunately, too many agents tend follow a different principle, "Gold Rules".  Of course, this rule may pull in a quick buck, but it is damaging to long-term business, relationships with other agents and to the public's perception of our industry.

Posted by Phil Victor, Richmond, Virginia Homes, Real Estate & Property Management (Top Tier Properties) about 10 years ago

Here in Indianapolis more COE violations are reported on agents with over 15 years experience or more. The more experience agents cannot remember the rules.

Posted by Anonymous about 10 years ago

I am not sure that the Golden Rule can be used to adjudicate disputes. There needs to be an ethics code that addresses specifics.

Recently I wrote a post asking mortgage originators to identify tangible measures that a customer could use to evaluate the ethics of an originator. I  did not get the tangible answers that I had hoped for.

My suspicion is that the COE for agents is grounded on disputes and actual situations that arose. Ethics is a hard thing to administer when opposite sides are in conflict.

Richard

Posted by Richard Byron Smith, NMLS #184479, Mortgage Loan Officer (Mortgage Loan Officer, Fairway Independent Mortgage Corporation NMLS #2289) about 10 years ago

Jeremy - I think that is a good practice.

Phil - I am amazed how many people think so short sighted.  You are so right.  Your reputation is so important in this business.

Indianapolis - That is a sad statement about your market.  I have not seen that here.  Those who are the violators will not last that long.  We live on an island and a bad reputation will kill you.

Posted by Randy Prothero, Hawaii REALTOR, (808) 384-5645 (eXp Realty) about 10 years ago

Brendan - I can not disagree with you more.  It is attitudes like yours that give our industry a bad reputation.  Are we selling used cars or the most expensive thing in our clients lives?  Contacting another agent's clients does not make you or our industry look good in that client's eyes.  It sure will not help your reputation with area agents.

That practice will also have negative effects on your clients.  When you list a home, will the other agents in the area go out of their way to help you sell it?

I am not worried about another agent stealing my clients.  I am concerned with bottom feeding practices that hurt our industry's reputation and waste a lot of people's time.

It is disappointing that a broker is expressing these opinions in a public forum. 

Posted by Randy Prothero, Hawaii REALTOR, (808) 384-5645 (eXp Realty) about 10 years ago

I am proud to say that at our last ethics class the same question was asked and we all replied with the Golden Rule.  From what I hear our local board of Realtors has a reputation of being extremely cooperative with each other.  After all, the name of the game is to get the property SOLD.  So, one hand washes the other.

Posted by Lois about 10 years ago

Lois - The way we do business is unique in the world of business.  First we compete for the listing, then we share information and try to help each other sell it.

Posted by Randy Prothero, Hawaii REALTOR, (808) 384-5645 (eXp Realty) about 10 years ago

Hello, Iam knew to reading blogs but it sounds like some take what you said out of context.

i totaly agree with the golden rule concept.

 

Posted by Leanna Watson Weichert Realtors-Watson & Associates about 10 years ago

Leanna - It is absolutely amazing.  When I write about ethics or professional behavior, I can guarantee to bring out a few who will opening tell the word they are unprofessional or unethical.

Posted by Randy Prothero, Hawaii REALTOR, (808) 384-5645 (eXp Realty) about 10 years ago

Randy, Even as a child I couldn't lie.  I just knew if I stold something the cops would be waiting right outside the store for me.  So I don't do those things.  If something feels wrong (we all know that feeling in the pit of our stomach) to me, I just don't do it.  Great Post.

Posted by Bob Cumiskey, US Army Retired, Your Sun City Center, Florida ~ Realtor (A1 Connection Realty, Inc.) about 10 years ago

Bob - Apparently not everyone agrees with us.  I hope to not have to do business with them.

Posted by Randy Prothero, Hawaii REALTOR, (808) 384-5645 (eXp Realty) about 10 years ago

Randy: Try the MOTHER TEST. If you would be embarrasssed/ashamed to tell your mother or explain to her what you did, it's probably not right!

Posted by Erica Ramus, MRE, Schuylkill County PA Real Estate (Erica Ramus - Ramus Realty Group - Pottsville, PA ) about 10 years ago

Erica - I like that one.  I will keep it in my memory banks.

Posted by Randy Prothero, Hawaii REALTOR, (808) 384-5645 (eXp Realty) about 10 years ago

Great post (as usual for you!!) - Mahalo.  The only problem with the Golden Rule, some of the worst offenders are living by it.  They expect to get treated in the same way they treat people.

I find 2 things sad with all this:

1.  Our members are have to have COE training/testing every 4 years.  What a statement about our ethics

2.  My daughter missed 1 question on the state exam.  It was about what fine she would pay if she didn't renew her license in time.  Aren't their better questions to be asking new applicants?

Posted by Greg Fox, Techy Broker in Wichita Kansas (Realty World Wichita) about 10 years ago

Greg - I agree completely.  Our state exam focuses on who to pay, when to pay and when to renew your license too much.  They need to spend more energy on how to protect the public and how to sell a home.

Posted by Randy Prothero, Hawaii REALTOR, (808) 384-5645 (eXp Realty) about 10 years ago

I have a pretty straight forward question.  Are emails between a realtor and client considered "confidential"? 

If I emailed my realtor some thoughts I had about a counteroffer, asked for her to contact me and advise me on concerns expressed in the email....and she in turn forwards that email to the other realtor without consulting me....  Is that breaking confidentiality?  

I would appreciate your feedback...

Posted by David about 10 years ago

Randy, Absolutely right on the golden rule. Its sad that so many realtors don't use the COE. I have my book and need to study. Seems like such a daunting task but I need to do it. Thanks for the reminder.

Posted by Shannon Jungmann (Allen Realtors) about 10 years ago

David - I would never do that without my clients authorization.

Shannon - If you use the Golden Rule you will find you have 95% of the COE more than covered.

Posted by Randy Prothero, Hawaii REALTOR, (808) 384-5645 (eXp Realty) about 10 years ago

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