Hawaii Randy's Real Estate Opinions: Are You Cutting Back or Increasing Your Service?

Are You Cutting Back or Increasing Your Service?

While many agents are struggling there is a lot of opportunity for top agents to gain market share.  One consistent pattern I am seeing among struggling agents is that their level of service has stayed the same or dropped and their marketing is almost non-existent.  When business volume gets a little tight in your market it is not the time to cut back on those two items.

Last year I made a goal of doubling my business.  Most people thought I was crazy.  In order to be successful I developed a plan that included three parts to it.

  1. I marketing plan that will bring in the needed level of prospects to gain the additional business and that will target the communities I want to focus on.
  2. New systems to handle the additional business efficiently.
  3. Hiring an assistant to relieve me of the paperwork demands, to allow me more time with my clients.
  4. Improved clients services, to demonstrate added value above and beyond what they may get from other agents in the area.
  5. Personal improvement. (Losing weight, going to the gym)
  6. Increasing family time.  Balance is critical in our lives.

A little over a year ago I began increased my personal marketing.

  1. I purchased large signs at the two largest shopping centers in our community.
  2. I expanded my websites
  3. Sponsored community events
  4. Co-sponsored a soccer club and the high school soccer team.
  5. Sponsored the sports depart and the local private school

My listings all get:

  1. Large sale sign at curb and a lock box. (Beginning this summer electronic lock boxes).
  2. Virtual tour
  3. Single family homes and luxury condos get their own website with domain name.
  4. Advertising on about 20 websites
  5. Regular open houses and broker's open houses.
  6. Featured at regional monthly REALTOR® meetings
  7. Picture ads in the weekend newspaper.
  8. Flyer boxes at the curb
  9. An in-house assistant to work with the listing through closing
  10. Also available for an additional marketing fee:
  •  
    • Professional staging or staging consultation,
    • professional photographer (although mine is pretty good
    • Besides the basic virtual tour you can have added a style designer and floor planner
    • Home warranty package

 If you want to win the battle for the hearts, minds and business of clients, they need to find you first and they need to see the value in choosing you.  In a tighter market you need to improve to compete.  To improve you need a plan and the drive to execute it.

 Good Luck and have a prosperous 2008.

 

--------------------------------------------------------------------------------------------------------

Randy L. Prothero, REALTOR®

Broker-in-Charge, ABR, AHWD, CRB, CRS, e-PRO, GRI, MRP, SFR

eXp Realty

Team Leader - "The Prothero Group"

Randy Prothero is well established as an expert in working with military / VA clients and first time home buyers.  His home seller's (listing) campaign is one of the most aggressive marketing programs in the area.  His luxury home listings sell faster and for more money.

Based out of Mililani, Hawaii. Randy services the island of Oahu (Honolulu County) Performs mediations and ombudsman services for the Board of Realtors.  To improve overall professionalism in his area Randy also offers classes for real estate agents. 

www.HawaiiRandy.comOahu (Honolulu County) Property Search  Hawaii Military Relocations

Comment balloon 72 commentsRandy Prothero • June 15 2008 12:01PM

Comments

Hmm... I lost 10 pounds, cut out half or more of the sugar ...need to excercise more.

And tired.

I got a lot on my plate right now. Not too much...just enough. I like it like that.

Okay...need to work...Seems I have three files to finish up :)

Posted by Celeste "SALLY" Cheeseman, (RA) AHWD CRS ePRO OAHU HAWAII REAL ESTATE (Century 21 Liberty Homes) about 10 years ago

Great job. I esp. appreciate the fact that you are improving without sacrificing the things that are important. How has the personal marketing paid off?  I am a bit of a sceptic, but I would love to hear what it's ROI has been for you.  

Keep up the good work!

Posted by Brandon Weber (Weber Property Group) about 10 years ago

I agree in a tight market, all agents are being competitive. What makes us stand out from the rest is what we can offer.

Posted by Mike Wong, Realtor: Commercial, Residential, Leasing, Invest (Keller Williams Realty Southwest) about 10 years ago

Sally - Thank you for helping me with those files.

Brandon - You can not sustain a steady business with steady growth without personal marketing.  It is a process.  I have tried different things and am constantly evaluating what is working and what is not.

Michael - We also have to get that message out.  Sellers see my personal marketing and want to see that for their home.

Posted by Randy Prothero, Hawaii REALTOR, (808) 384-5645 (eXp Realty) about 10 years ago

Randy,

Good list.   Good job.  You are a man on a mission. 

Qeustion:  I don't see mention of Realtor.com.  Do you Feature or Showcase listings?

Posted by Mike Jaquish, 919-880-2769 Cary, NC, Real Estate (Realty Arts) about 10 years ago

Randy, yes, I constantly strive to increase my service.  There are many things that can be done at little or no cost that will "wow" the client and keep the steady stream of referrals coming in.  Good for you on your continued success!

Posted by Brian Block, Northern Virginia & D.C. Real Estate (RE/MAX Allegiance, Managing Broker/Branch Vice President) about 10 years ago

I never will ever cut my service. The only way would be if they wanted me to work for free then I guess I'll cut the crap:)

Posted by Neal Bloom, Realtor CRS-Weston FL Real Estate (eXp Realty) about 10 years ago

Randy - Increasing value in the way we are viewed by our cleints is critical.  Sure, some are looking for a bargain - but when/if that doesn't work out they will have learned a hard lesson and know what they need - and that is pretty much your list. 

Posted by Steve Scheer, Highlands Ranch Real Estate - Denver Real Estate (Realty Oasis - Metro Brokers) about 10 years ago

Good post. People need to understand value added... my services have gone up, my listings have gone up (sales are ok too) and my comissions have about douobled...

Posted by J Perrin Cornell, Broker, ABR, VAMRES (Century 21 Exclusively, Wenatchee, WA) about 10 years ago

I believe that we subconsiously improve the qualify of our service to the buyer or seller consumer through experience.  We develop the ability to focus on what we can predict to work for a particular needs assessment. 

In this market, it's important to offer services and skills that we know works and not be trying new stuff. 

Bottom line is, we need to be paid for what we know and not what we do.  Once a customer even attempts to want services or procedures that we know are not appropriate for the goal, we need to leave them in our dust and focus on clients that respect our experience and abilities.

 

 

Posted by Lenn Harley, Real Estate Broker - Virginia & Maryland (Lenn Harley, Homefinders.com, MD & VA Homes and Real Estate) about 10 years ago

Thanks for sharing your plan to double your business. I look look for a post on the ROI.

Posted by Vickie Nagy about 10 years ago

We are always thinking of ways to increase of services we offer to our clients.  Thanks for sharing your plan.

Posted by Mindy & Jay Robbins, Expect Excellence from Robbins Real Estate (Robbins Real Estate) about 10 years ago

Mike - I do post them on REALTOR.com  (an oversight)

Brian - The clients who repeat especially notice the new stuff.

Neal - Cutting service is a kiss of death, especially in a tight market.  Cutting overhead is good if it does not hurt service.

 

Posted by Randy Prothero, Hawaii REALTOR, (808) 384-5645 (eXp Realty) about 10 years ago

Excellent information!     Whether it's an up or a down market trend, the basics are always the same -- very informative.

 

Li Read, RE/MAX Salt Spring

Posted by Li Read about 10 years ago

Great post - Since it's Fathers Day I'll keep it brief.  Great Customer service begins with finding the time to focus on the your most productive efforts to be successful in your profession.  Finding time is challenging.  OneCall Home Showings was created with a simple mission - provide our REALTOR clients a system that gives them more time.

OneCall Home Showings actually enhances the level of customer service you provide to your clients.  Most importantly, with the new found freedom from your cell phone you can spend quality time with family and friends.

To see how OneCall Home Showings can help you please visit www.onecallshow.com

Posted by Scott Wooters about 10 years ago

Randy

Great post. A lot of companies make the same mistake. When business is slow you increase marketing, not cut back.

Posted by Terry Lynch (LAR Notary and Closing Services) about 10 years ago

Randy-I'm amazed at the number of brokers who have cut back considerably on their advertising.  It seems they are doing their agents a disservice by not keeping them in front of the public.  Buyers and sellers still need us.  I personally am as busy as ever and it may be because I am still out there for the consumer to find me.  Great post!

Posted by Cindy Jones, Pentagon, Fort Belvoir & Quantico Real Estate News (Integrity Real Estate Group) about 10 years ago

Steve - I am finding more and more clients seeking out the top agents.  In a changing market they want a professional.

Perrin - That is great to hear.  Best of luck the rest of the year.

Lenn - I agree that we need to bring in what works and not waste.  I am also trying new things in my marketing and in my services.  I am always looking for the things that make me stand out from the multitudes.

Posted by Randy Prothero, Hawaii REALTOR, (808) 384-5645 (eXp Realty) about 10 years ago

Vickie - So far I am on track and seeing steady growth.

Mindy & Jay - Not everyone is looking to improve.  That is why those of us in the discussion will probably out pace the market.

Li - Thank you!

Posted by Randy Prothero, Hawaii REALTOR, (808) 384-5645 (eXp Realty) about 10 years ago

Scott - I will look at it.  Normally I would delete solicitations on my blog post.

Terry - Absolutely

Cindy - I am seeing the same thing with many companies.  That is a plan to fail.

Posted by Randy Prothero, Hawaii REALTOR, (808) 384-5645 (eXp Realty) about 10 years ago

I gues you have to keep up your service if you want to stay in the game

Great read!

Posted by Hans Iduma, Certified Mortgage Planning Specialist about 10 years ago

RP,

We stay busy because of referrals and our reputation..

Posted by Scott Daniels Florida Real Estate 2.0. Agents Earn 100% Commission. (Florida List For Less Realty, Inc. Broker/Owner. ) about 10 years ago

I admire you for setting clear goals and just look at the results---Congratulations on a job well done.

Posted by Diane Bell, Hilton Head Real Estate, Bluffton (Charter 1 Real Estate, Hilton Head, Bluffton, SC) about 10 years ago

I couldn't have said it better myself.  Now is the time to make yourself stand out.  In Coconut Grove I used to get several real estate flyers a day in the mail.  Since the market has turned I get only one or two a month. 

 

Posted by Riley Smith, Coconut Grove Specialist (EWM Realty, International) about 10 years ago

Randy, have not seen you blog lately. This is one of my best months I have had in 10 years because of my past marketing efforts and the fact I stress pricing it right is the only way to go in a market like ours. I will no longer take an over priced listing and wait for reductions.

I have started my own blog www.neworleanscondotrends.com and helpping a client get her corporate rental market business off the ground. I am moving into new  neighborhoods to keep my interest level up. Many agents stick to what they know. I want to learn what I do not know.

 

Posted by Eric Bouler, Listening to your Needs ( Gardner Realtors, Licensed in La.) about 10 years ago

I have to say the nice thing about our business is our ability to do nationwide networking. Our business has seen a huge increase due to bank turn downs. Good post and Ideas thank you

Posted by SacramentoCommercialLoans Bank Turn downs welcomed, Quick closings 916-847-7212 (Sacramento commercial loans) about 10 years ago

Sounds like a good plan.  We are ramping up what we can.  Most of our past business was referral.  Now, with no one wanting to buy or selland very few needing to buy or sell, we are very slow and are having to become creative to get our business back.  We will be canvassing neighborhoods next week to keep in touch.  Thanks for the post

Posted by Leslie Stewart, Realtor, ABR, CRS, Oregon Licensed Broker (Oregon Licensed Broker with Berkshire Hathaway HomeServices Real Estate Professionals) about 10 years ago

Great tips, we too, have added to our services and marketing instead of cutting back. Many former top agents in our area are not making it anywhere near their old levels because they forgot what to do in this market.

Posted by Susan Milner, Cape Coral Real Estate Broker, FloridaFutureAgents (Florida Future Realty, Inc.) about 10 years ago

Randy - this is wonderful advice for not just new agents, but seasoned ones as well. I saw an agent in my town almost double her business just by sponsoring community events. Amazing what a little thing can do.

Posted by Linda Scanlan (A Fan of AR) about 10 years ago

Sounds like you have a good plan in place, I hope you are seeing a nice increase in business.

Posted by Carolyn Gjerde-Tu-Davis, Ca Real Estate (Lyon Real Estate) about 10 years ago

Randy - Looks like you are a man with a plan to succeed, good to see it was a balance one.  You tok into account the client, yourself and your family.  Best wishes.

Posted by Jennifer Fivelsdal, Mid Hudson Valley real estate connection ( JFIVE Home Realty LLC | 845-758-6842|162 Deer Run Rd Red Hook NY 12571) about 10 years ago

More and more, I'm finding that Buyers are interviewing agents and you really have to prove your value -- every day.  As for some of the sponsorships that you're doing, I think that is a wonderful idea.... and probably on my goal list for 2009.  Thank you for the post!

Posted by Kerry Lucasse, Your Nest Atlanta Real Estate Consultant (eXp Realty - Nest Atlanta Team) about 10 years ago

Randy, I think this is definitely a time where you should be increasing your service...simply because there are a lot of agents out there cutting back.  It's an opportunity to take advantage of...to shine if you've never shined before. 

I am taking this time to shine!!  Thanks for sharing & have a great week!

Posted by Yvette Smith, Realtor In Williamsburg VA, Homes for Sale (LONG & FOSTER) about 10 years ago

Unusual - I remember a few years ago an speaker at t business forum stating that more millionaires were made during the great depression than at any other time in history.

Linda - There are so many opportunities out there.  We just have to identify them and follow through.

Jennifer - Success is not just money.  If you are making money and your family life is in the toilet, you are not successful.

Posted by Randy Prothero, Hawaii REALTOR, (808) 384-5645 (eXp Realty) about 10 years ago

Kerry - It is a win-win.

Yvette - I hope you write about your successes.

Posted by Randy Prothero, Hawaii REALTOR, (808) 384-5645 (eXp Realty) about 10 years ago

I have never worked harder or provided more services and expertise, without much change to my business - YET.  However, I'm positioning myself to be ready when the market turns by doing many of the things you mentioned, and I have no doubt my payoff is on the horizon. 

Posted by Margaret Woda, Maryland Real Estate & Military Relocation (Long & Foster Real Estate, Inc.) about 10 years ago

Randy whether my business is up or down I always plan on doing more, because that is the only way to increase business.  And cutting back when business is bad is one of the worst things that we can do in my opinion, so I am glad to see that you are of the same mine set and keep on pushing ahead.

Posted by George Souto, Your Connecticut Mortgage Expert (George Souto NMLS #65149 FHA, CHFA, VA Mortgages) about 10 years ago

Randy, you've got it right!  When the going gets tough, advertising more and increasing your clients properties exposure is the way to go!  Cutting back will only cut your revenue back and furthur hamper your ability to move the properties.

Posted by Chris Tesch, College Station, Texas Real Estate (RE/MAX Bryan-College Station) about 10 years ago

We're increasing here but not spending much money doing so. Blogging the listings and buying URLS for them. So far so good.

Posted by Monika McGillicuddy, Southern NH & the Seacoast Area (Berkshire Hathaway HomeServices Verani Realty) about 10 years ago

Margaret - I am also the busiest I have ever been.  When the market takes off again, I know I will be hiring more help.

George - What we are describing is a pattern of professional behavior.  That is what all good professionals do.  I am glad that many of us are here on Active Rain.  It gives us a great place to associate with the glass is half full crowd.

Chris - Thank you.  Why would a seller want an agent who is not properly marketing their home? They definitely will not be giving referrals to them.

Posted by Randy Prothero, Hawaii REALTOR, (808) 384-5645 (eXp Realty) about 10 years ago

Monika - I am spending more and I am also shifting money.  Stuff I did in the past that has not been effective is now being replaced by with better more effective ways of spending time and resources.

Posted by Randy Prothero, Hawaii REALTOR, (808) 384-5645 (eXp Realty) about 10 years ago

Randy ~  I can see you have put a lot of thought and effort into this plan.  It is great that it is bringing you more business.  Congratulations.

Posted by Joan Whitebook, Consumer Focused Real Estate Services (BHG The Masiello Group) about 10 years ago

Randy, you have a great marketing plan!  I have being increasing mine as I learned and find new ideas that work for me.

Posted by Venancio Gonzalez, Longview WA Real Estate Broker - 360-751-4001 (Windermere Kelso/Longview) about 10 years ago

Randy- Certainly cutting back on the services we offer our clients, is a sure fire path to reducing our business.  On the flip side, however, if we already provide a full plate of services, adding more, and possibly redundant services, will not necessarily increase our business.

Increasing our exposure to the public and real estate community, will probably have more direct results.  You have taken the right steps in expanding your web presence and playing a larger role in your community.  Taking an active role, in AR, is another step in the right direction

Posted by Marilyn Katz, ABR, e-PRO - WestportCTProperties.com (Berkshire Hathaway HomeServices New England Properties) about 10 years ago

Thanks for the reminder Randy.  I need to hear that others are doing well, working hard and having success and, I'm hoping for the same results.

 

Posted by Renee Johnson about 10 years ago

It is funny... when times are tough, pull back on the marketing to save money.  If times are fat, the marketing isn't needed... so pull back on the marketing to save money. 

Yep, that is the ticket.

Posted by Lane Bailey, Realtor & Car Guy (Century 21 Results Realty) about 10 years ago

What a great plan Randy! It's definately not the time to cut back on marketing.  Thanks for the motivation

Posted by Wayne B. Pruner, Tigard Oregon Homes for Sale, Realtor, GRI (Oregon First) about 10 years ago

Wow, two stars in 24 hours!  Nice job, keep it up!  Love reading your stuff, it gives me food for thought. 

Posted by Marlene Scheffer, Realtor to Kitsap County, WA (Realty Station) about 10 years ago

Great..hope you exceed your expectations..bet you will...if you fail to plan, you plan to fail and you certainly have geared your engine to take on the market...Congrats !

Posted by Sally K. & David L. Hanson, WI Realtors - Luxury - Divorce (Keller Williams 414-525-0563) about 10 years ago

That's what I've been doing too and it's paying off mightily.  Good job!

Posted by Kathy Anderson, Arizona Retirement Homes For Sale, Sun City Grand (HomeSmart) about 10 years ago

Hey there...good stuff. I featured you in the Mortgage Pro Week In Review.

Posted by Jolynne Photography, Creative Wedding Photography, Family Portraits, Bar Mitzvahs, Bat Mitzvahs, Senior Pictures, Event Photography (Jolynne Photography) about 10 years ago

Randy -- You have a lot of really solid concepts in your post to include you have written goals, developed an action plan to attain those goals, and I bet you have a mechanism to track the success of each effort.  You should coach! 

Posted by Scott Wooters about 10 years ago

Great job as usual Randy.  Ray Crock founder of Mc Donald's wrote in his autobiography that when business is good advertise, when business is bad double your advertising.  You are right on track with your approach to this challenging market.  So how do you like the electronic lockbox?  Our agents in Tehachapi got theirs about 18 months ago and they can not believe they ever worked without them.  The expense was a hard pill to swallow in a down market but now that they can actually show their clients showing reports (or lack of them) they think they are quite useful. Now if we could only convince them that it really is not necessary to call for an appointment to show a vacant house and that it is their responsibility to read the lockbox log once a week to make it a more effective tool. 

Posted by CJ Johnson, Sales Consultant - Build On Your Lot @ DWH (David Weekley Homes ) about 10 years ago

Since business is a little slower than normal, I'm able to give my active customers more attention. I don't know if that's enough, but as I continue to learn, it's becoming more obvious to me that customers are neglected by realtors as soon as the transaction is closed.

Posted by The Brewer Team - Benchmark Realty (Benchmark Realty) about 10 years ago

Really good post here in Las Vegas I all ways see agents slacking on there mnarketing and then they wanna cry whine about business not being ass good as it should be. I can truly say what I get from this business is as much as I put in.I can't complain

 

Posted by Makea Turner (Simply Vegas ) about 10 years ago

Right on man. I also upped my marketing and while business isnt booming in Santa Monica real estate, I'm still making a good living.

 

I have a bit more about this on my blog at my web-site: <a href="http://www.santamonicarealestatesearch.com"> Santa Monica Real Estate
</a>

Posted by Santa Monica Real Estate about 10 years ago

Great post. 

We are actually expanding at a time when most 1031 exchange Qualified Intermediaries are contracting.  We take the position that now is the time to grow and expand and get ready to enjoy a greater market share once the market has rebounded. 

It is too easy for most companies to panic or worry and cut back to "play it safe" but then they end up losing market share or perhaps not even surviving.  The larger companies or publicly traded companies have to cut back in order to report quarterly profits.  Many of our competitors are required to cut back by XX% because their parent company said so even though they are still profitable. 

It's time to grad the bull by the horns and go get YOUR market share. 

Posted by Bill Exeter, 1031 Tax-Deferred Exchange Expert (Exeter 1031 Exchange Services, LLC) about 10 years ago

Joan W. - Thank you

Venancio - That is what we all need to do to keep moving forward.

Marilyn - Even if we have what we consider a full plate of services there is always room to tweak and improve.  Some things do not increase the cost, but give you a competitive edge.

Posted by Randy Prothero, Hawaii REALTOR, (808) 384-5645 (eXp Realty) about 10 years ago

I have decreased unnecessary spending and increased advertising that generates a high rate of returm.

Posted by DeAndrea "Dee Dee" Jones, The NorthernVARealEstateLady & DMVRealEstateChick (Home Buyers Marketing II, Inc.) about 10 years ago

We do everything we can to sell our clients home. No additional charges. We feel as full service Realtors we are required to do it all!!!

Posted by Jeffrey DiMuria 321.223.6253 Waves Realty, Florida Space Coast Homes (Waves Realty) about 10 years ago

Renee - I find that hanging with successful agents and folks in general make a big difference in staying motivated.

Lane - Having so many competitors thinking that way is making more for the others.

Wayne P - We all need a boost in our motivation from time to time.

Posted by Randy Prothero, Hawaii REALTOR, (808) 384-5645 (eXp Realty) about 10 years ago

Marlene - I was surprised.

Sally & David - Thank you

Kathy A. - Congrats to you

Posted by Randy Prothero, Hawaii REALTOR, (808) 384-5645 (eXp Realty) about 10 years ago

Joey - Wow, Thank you!

Scott - I have to admit, I do not track as meticulously as some folks.  As busy as I have been, I find that I have to prioritize a little.

C.J. - We have not started the electronic boxes yet.  They will be coming in another two months.  I am looking forward to them.  I hear many agents complaining, they are also the same agents who do not have a website, do not blog, do not advertise and are not very busy.  The top agents in the area all seem excited about them.

Posted by Randy Prothero, Hawaii REALTOR, (808) 384-5645 (eXp Realty) about 10 years ago

Elizabeth - That is an area, I am trying to improve also.  Thank for pointing that out.

Makea - If my business suffers, I can only blame me.

Simon - A good web presence is critical in this day and age.

Posted by Randy Prothero, Hawaii REALTOR, (808) 384-5645 (eXp Realty) about 10 years ago

Bill - That is my plan also.

Dee Dee - That is a sound business decision.

Katy - I do have to balance between what is my role and what is the client's role.  It is a team effort.

Posted by Randy Prothero, Hawaii REALTOR, (808) 384-5645 (eXp Realty) about 10 years ago

thanks for the post Randy. It is interesting to see how other realtors market. I definitely agree with you. I have increased my marketing as well. Best of luck.

Posted by Michael Sahlman, e-PRO - Miami Beach Florida Luxury Homes (www.HomesForVIPs.com - Keller Williams Realty) about 10 years ago

We do most of our advertising on free web sites that way it keeps are cost down. 

Posted by Chris Sonaggera, Keller Williams Elite, www.BuyInOKC.com about 10 years ago

Michael - I am planning to be here for many years.  That is not possible if potential clients do not know who I am.

Chris & Jenita - Keeping cost down is a good thing.  I do a lot of free and inexpensive things also.  Active Rain is a perfect example of that.

Posted by Randy Prothero, Hawaii REALTOR, (808) 384-5645 (eXp Realty) about 10 years ago

Randy - you're exactly right. It's all about value. We do need to show our prospects why we're valuable to them.

Posted by Sharon Simms, St. Petersburg FL - CRS CIPS CLHMS RSPS (Coastal Properties Group International - Christie's International) about 10 years ago

Spokane Washington Real Estate Expert I agree, I am always working on my business so I have more than enough things to say when competing for a listing. I can show a person all day why they should hire me. You can't expect to take more out without offering more.

Posted by Ross Quintana, Real E Smarter Real Estate Coach - 509-362-1966 (Real E Smarter) about 10 years ago

Sharon - If they do not see the value they will go elsewhere.

Ross - We can never stop improving what we do.

Posted by Randy Prothero, Hawaii REALTOR, (808) 384-5645 (eXp Realty) about 10 years ago

Hi Randy, I'm a little late in responding but I just wanted to let you know that I really enjoyed reading what you had to say.

As a real estate professor, coach and agent I couldn't agree more. In fact, I go nuts when I see someone pare back on services because of the market. Indeed, that's when we need to invest more in our businesses....people don't seem to get it.

I applaud you for all the extra things you implemented...some of them, such as the large sign and the sponsorship made me take note so that I can share it with my new agents/students.

Thanks and take care!

Tamara Dorris, "The Real Estate Therapist"

www.Topprotech.com  Free Report: www.WealthyRealEstateAgent.com

 

Posted by Tamara Dorris almost 10 years ago

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