Hawaii Randy's Real Estate Opinions: Electronic Lock Boxes Coming Soon to Honolulu

Electronic Lock Boxes Coming Soon to Honolulu

In our broker's forum today we got an update on the soon to be coming electronic lockboxes.  The target rollout date for the Honolulu Board of REALTORS ® for electronic lockboxes if August 1, 2008.

The product and system selected by the Board is the SentriLock, REALTOR® Electronic Lockbox.  The company has developed a new product to meet our needs in Hawaii.  The new box is not pictured on their website yet. The key box is larger than those in other boxes to support the various types of keys and cards for elevators, gates etc., along with the standard door keys.  The box is made of materials that will resist things like salt air and mold or mildew.  The new box is also smaller and lighter than their current model.

Today I got to handle the new box and was quite impressed.  It has several features that make it exciting to me:

Some of their features that I am looking forward to are:

  • Ability to take manual codes along with electronic smart card
  • Up to 9 different 1-day codes
  • Contractor codes
  • Illuminated key pad
  • Agent showing statistics
  • Metal non-rusting case
  • Durable replaceable cover
  • Replaceable battery and low battery warning
  • Internet based administration
  • The ability for the seller to disable it when they are home
  • The ability to preset showing hours, turning it off during odd hours
  • The key uses an inexpensive smart chip technology.

With this model of lockbox we will be able to implement them without requiring everyone to participate.  The ability to operate in both electronic and manual makes this box quite desirable.



Randy L. Prothero, REALTOR®

Broker-in-Charge, ABR, AHWD, CRB, CRS, e-PRO, GRI, MRP, SFR

eXp Realty

Team Leader - "The Prothero Group"

Randy Prothero is well established as an expert in working with military / VA clients and first time home buyers.  His home seller's (listing) campaign is one of the most aggressive marketing programs in the area.  His luxury home listings sell faster and for more money.

Based out of Mililani, Hawaii. Randy services the island of Oahu (Honolulu County) Performs mediations and ombudsman services for the Board of Realtors.  To improve overall professionalism in his area Randy also offers classes for real estate agents. 

www.HawaiiRandy.comOahu (Honolulu County) Property Search  Hawaii Military Relocations

Comment balloon 26 commentsRandy Prothero • February 07 2008 08:06PM


You'll ove it...we've used electronic boxes for over 10 years.  Wait till you see the perks...like knowing who showed your listings without going to the property to pick up their cards....

Posted by Michael A. Caruso (Surterre Properties) over 10 years ago

Michael - They had electronic boxes several years ago here and they bombed out.  This time I am sure will stick.

Posted by Randy Prothero, Hawaii REALTOR, (808) 384-5645 (eXp Realty) over 10 years ago

From a Kalaheo grad 77. working in Las Vegas.  You will not be disappointed with the new boxes.  We have been using them about a year.


Tom Garcia

Posted by Tom&Amy Garcia (Realty One Group, The Garcia Group) over 10 years ago
We've had Electronic boxes here for a long time. First Supra and now Sentrilock.  Really LOVE Sentrilock, hope you will too.
Posted by Eric Webster, Grand Rapids, MI, Five Star Realty (Five Star Real Estate) over 10 years ago

Tom - I am looking forward to them.  the new design looks exceptionally good.

Eric - I am sure we will.

Posted by Randy Prothero, Hawaii REALTOR, (808) 384-5645 (eXp Realty) over 10 years ago

We converted to Sentrolock lasdt summer. I am pleased with them and love the electronic tracking. We do have to updae our cars daily but not a huge deal especially if you are not showing property every day. Everyone uses them for the most part although REOs and short sales are sometimes combo boxes. 


Posted by Jeff Dowler, CRS, The Southern California Relocation Dude - Carlsbad (Solutions Real Estate ) over 10 years ago
Jeff - The one we will be getting is an ugraded version.  If the old one was good ours should be real cool.
Posted by Randy Prothero, Hawaii REALTOR, (808) 384-5645 (eXp Realty) over 10 years ago
Randy - We have electronic lockboxes that offer many of the same features.  I love the idea of sellers being able to disable it when they are at home.  Nice feature...as long as they remember to turn it back on when they leave :-)
Posted by Marlene Bridges, Laguna Homes|Laguna Condos|Laguna Real Estate (Village Real Estate Services, Inc.) over 10 years ago
Marlene - Very true. It is especially important for the children when they are home alone.
Posted by Randy Prothero, Hawaii REALTOR, (808) 384-5645 (eXp Realty) over 10 years ago


The electronic Lock boxes are cool. When I have used them they give off a little beep after I enter the 7 digit code and enter.

But they are built really tough, and the one day code is neat because you don't have brokers going around memorizing your Lock box codes


Tom Braatz

Posted by Tom Braatz Waukesha County Real Estate 262-377-1459, Waukesha County Realtor Real Estate agent. SOLD! (Coldwell Banker) over 10 years ago

You will really enjoy them. I can not imagine going back to a keybox.

your friend in Charlottesville

Posted by Charles McDonald, REALTOR®, Blogger, Principal Broker®, Owner (Charlottesville Real Estate Solutions) over 10 years ago


We have had supra products monopolize our area...so if you want an ELBX you must pay about $100 for each one...they are much better than combos because you can't break into them as easy and they keep record of all agents that show on my PC. My problem is the Dade board refuses to supply them to their agents which causes a problem when they want to show my listings...I do not use combos much for safety reasons...I do not like that we are charged so much for them but every agent who shows property should have the keypad a few boxes.

Posted by Neal Bloom, Realtor CRS-Weston FL Real Estate (eXp Realty) over 10 years ago

Tom - The one day codes are great for those who do not have electronic keys.  You also get the data from they entered.

Charles - I am anxious to get them up and running.

Neal - With our new box that won't be a problem.  We can give manual codes to gain access for non-members or for members who have not bought in to the system.

Posted by Randy Prothero, Hawaii REALTOR, (808) 384-5645 (eXp Realty) over 10 years ago

We have the supra in my area of Connecticut.  They cost $78.00, plus a quarterly fee to maintain the system.  They need to have a matching keypad, which, is an expense, too.  We are not supposed to share our keypad, though, people do.  They need to be updated every day, it used to be once a month.  Some people like them, some do not use them.  I have about a dozen of the supra's and two dozen of the combination. One of our boards stopped offering the combination lockboxes, they make money selling the electronic boxes.  I like the features you mention about the Sentrolock.  Hope it comes our way:) ps, Hawaii is one of my goals!  Hope to get there, soon!

It's a Good Life!


Posted by Frances C. Rokicki, Broker-Mentor,CRS (Fran Rokicki Realty, LLC) over 10 years ago

Frances - The price of your's sound close to what our's will cost once the program gets up and rolling.  We will have a couple of months or so where we can buy them at a huge discount for the roll-out period.

Look us up when you make the trip to Hawaii.

Posted by Randy Prothero, Hawaii REALTOR, (808) 384-5645 (eXp Realty) over 10 years ago
The new SentriLock lockbox is going to make alot of Realtors even more jealous that do not already use SentriLock...   should be a very exciting end of 2008 when it's released.
Posted by Lockbox Expert (Lockbox Expert) over 10 years ago
Lockbox helper - I am looking forward to them.
Posted by Randy Prothero, Hawaii REALTOR, (808) 384-5645 (eXp Realty) over 10 years ago

Supra user here - just got the new ActiveKey. Need to buy the car charger as the battery can drain in less than 2 days especially if you have to use the flashlight feature.

Regardless of the brand, electronic lockboxes have helped me forget the nightmares of driving many miles to pick up keys at offices and being at the mercy of the listing agent's schedule.

Posted by Kim Skumanick (Keller Williams Real Estate) over 10 years ago
Kim - We generally use lock boxes here also, but do not get the tracking etc. that comes with the electronics.  I have never had to pick up keys from an office.  The biggest challenge I run into is working around the occupants schedules.
Posted by Randy Prothero, Hawaii REALTOR, (808) 384-5645 (eXp Realty) over 10 years ago
We love them here in New York.  The only thing I would suggest is to get them installed in your smart phones, one you don't have to carry two things and the other they auto update over night when you sleep you don't have to worry about putting them in the cradle each day to update.  Good luck they have a lot to offer.
Posted by Susan Jackowski, Lake Norman NC & Hudson Valley NY (Lake Norman NC) over 10 years ago
Susan - Most of the agents I have spoken to in other markets like the electronic boxes.  It seems like some types better than others.
Posted by Randy Prothero, Hawaii REALTOR, (808) 384-5645 (eXp Realty) over 10 years ago

A neighboring board just switched to Sentriock & had my first experience using it this weekend.


Seems to work great, no complaints.

Posted by Eric Egeland, SFR, e-PRO, CDPE (RE/MAX SUBURBAN) over 10 years ago

We are switching to them next month. Not looking forward to the transition but do like the electronic lock boxes.

Posted by Scott Guay, Associate Broker. Ocean City and Ocean Pines MD (Berkshire Hathaway Home Services PenFed Realty) over 10 years ago

Eric - I am really looking forward to them.  I am sure with the amount of energy our Board put into this conversion, it will be good.

Scott - Good luck, I am sure it will have positive results.

Posted by Randy Prothero, Hawaii REALTOR, (808) 384-5645 (eXp Realty) over 10 years ago

Aloha Randy,

At last relief! I've struggled many times with lock boxes and have found most of the current models to be of poor design. The latest model sounds amazing! Thanks for the post.


Posted by Kimo Stowell, REALTOR Associate® RS-76763 - Honolulu Hawai'i (HI Pro Realty LLC RB-21531 ) over 10 years ago

Kimo - The latest update is they will be rolled out in August 2008.

Posted by Randy Prothero, Hawaii REALTOR, (808) 384-5645 (eXp Realty) over 10 years ago

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