Hawaii Randy's Real Estate Opinions: Interview Questions for Real Estate Agents

Interview Questions for Real Estate Agents

The real estate market is beginning to pick up in many parts of the country.  Many other areas have either bottomed out or appear to be bottoming out.  Laws and guidelines are also going through many changes.

There are many opportunities for consumers in the real estate market.  There are also many challenges.  It is important to choose top professionals to avoid potential pitfalls.

The best real estate agent in your area generally cost the same as an inexperienced rookie.  If you are a buyer, in most cases you will get their services for free and they will save you money and better protect your interests.  As a consumer you are far better off to find the best.

I have put together a few questions for interviewing a real estate agent.

  1. Are you a full time agent or is this something you do on the side?
  2. What level of license do you hold? (broker or salesman)
  3. How many years have you been in the business?
  4. What professional designations or certifications do you hold?
  5. What communities do you service and which ones do you specialize in?
  6. What services do you provide?
  7. (For sellers) What is you marketing plan for my property?

Before interviewing an agent, check them out on the internet.  Look at their website and read their blog articles if they have a blog.  If they do not have an internet presence, keep looking.  You need an agent who is not technology challenged in today's market.

When finding a loan officer you are looking for similar qualities.  Your real estate agent can be a great resource for finding a loan officer.  They know the best mortgage people.

If you are looking for a real estate agent in your area and need help pre-screening them, I also provide that service at no cost to you.  Please feel free to contact me anytime.

 

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Randy L. Prothero, REALTOR®

Broker-in-Charge, ABR, AHWD, CRB, CRS, e-PRO, GRI, MRP, SFR

eXp Realty

Team Leader - "The Prothero Group"

Randy Prothero is well established as an expert in working with military / VA clients and first time home buyers.  His home seller's (listing) campaign is one of the most aggressive marketing programs in the area.  His luxury home listings sell faster and for more money.

Based out of Mililani, Hawaii. Randy services the island of Oahu (Honolulu County) Performs mediations and ombudsman services for the Board of Realtors.  To improve overall professionalism in his area Randy also offers classes for real estate agents. 

www.HawaiiRandy.comOahu (Honolulu County) Property Search  Hawaii Military Relocations

Comment balloon 13 commentsRandy Prothero • March 19 2011 02:24PM

Comments

Reading their blogs is a great gauge because you can see first hand how they work and think.

Posted by Joe Kenny, Better Than Your Average Joe (Realty Executive Midwest) over 7 years ago

Joe - I always read agent's blogs before referring a client to them.  it is like silent interview.

Posted by Randy Prothero, Hawaii REALTOR, (808) 384-5645 (eXp Realty) over 7 years ago

Randy,

I'm probably biased...but...

I would add "How do you intend to market my property??"

I've seen far too many full-time brokers with 18 years experience, CDPE, SRS and ABR designations, who live and work in their particular farm area...and who...

HAVE THE WORST MARKETING STRATEGIES I'VE EVER SEEN IN MY LIFE!

Oh sure, they might be well-equipped to handle some of the hurdles involved in a given transaction, but via their DISSERVICE of failing to implement any marketing other than simply uploading to their local MLS...it could wind up costing the seller tens of thousands of dollars!!!!!!!!!

On the other hand...someone who's "only an agent" versus a broker (I'd hate to see someone choose for that reason, by the way) or has only been in the business for 7 years (vs. the 18 above)...or doesn't hold additional designations (not necessary in my opinion)...or lives 25 minutes away from the subject property (instead of right next door)...

If that agent has a skillful and well thought out marketing strategy, they'll likely sell the home faster and for more money. They can also go to their broker for assistance if anything feels like it's getting over their head in a particular circumstance.

Just my two cents.

Dave

Posted by David Daniels (Owner of FlyersToYou, Inc. and former Top Realtor) over 7 years ago

Good advice here, for the consumer.

Posted by Li Read, Caring expertise...knowledge for you! (Sea to Sky Premier Properties (Salt Spring)) over 7 years ago

Dave - You make great points.

I disagree completely on the level of license and designations.  They tell you a lot about that agent.  Any agent who has been in the business for years and has not earned professional certifications and designations or their broker's license, does not appear to be properly invested in their career.  Those tell the public what kinds of training they have had and in what areas.  That would be like an 8 year college student without a degree.  Not many companies hiring them either.

Posted by Randy Prothero, Hawaii REALTOR, (808) 384-5645 (eXp Realty) over 7 years ago

Li - Thank you

Posted by Randy Prothero, Hawaii REALTOR, (808) 384-5645 (eXp Realty) over 7 years ago

A GREAT set of core questions Randy and also I like that advice to research them on the Internet.

Posted by Gary Woltal, Assoc. Broker Realtor SFR Dallas Ft. Worth (Keller Williams Realty) over 7 years ago

Randy

An excellent set of questions. I think consumers should find out not just what certifications an agent has but what the benefit to the consumer really is (does the agent reallty know) of those certifications. Anyone can say I ahve this or that designation - but what's in it for the consumer?!. 

I also think a marketing plan for any consumer needs to be in writing - it commits you to what you are going to do for the seller. If you can't spell it out how do they know you actually have a plan?

Jeff

Posted by Jeff Dowler, CRS, The Southern California Relocation Dude (Solutions Real Estate ) over 7 years ago

Gary - I do it when looking for an agent in other parts of the country.

Jeff - Good points.

Posted by Randy Prothero, Hawaii REALTOR, (808) 384-5645 (eXp Realty) over 7 years ago

Randy 

This is great. I like your points. I have made my busniess focused on the client so they often send their friends to me to go through buyers education. Then I am able to refer them to a great realestate agent. I also see that you have info on your site regarding VA. I think that is excellent and an area that is very underserved by the realestate and mortgage professionals. The main reason is people in the field do not take the time to get educated on VA loans and guidlines. Nice job

Posted by Edward moloney, Loan Officer Providing 5 STAR SERVICE (Edward Moloney Loan Officer GMH Mortgage Services) over 7 years ago

Edward - Agents who do not understand VA are doing a disservice to many of their clients.

Posted by Randy Prothero, Hawaii REALTOR, (808) 384-5645 (eXp Realty) over 7 years ago

Randy - Great questions. The interview process should be all questions - both ways.  Because although it is not always the case, sometimes the agent may not be the right one although the client prospect likes them.

Posted by Gary L. Waters Broker Associate, Bucci Realty, Fifteen Years Experience in Brevard County (Bucci Realty, Inc.) over 7 years ago

Gary - Good point.

Posted by Randy Prothero, Hawaii REALTOR, (808) 384-5645 (eXp Realty) over 7 years ago

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